Data Protection Policy

Privacy Policy

At 89bd1, protecting your personal information is our top priority. This policy describes how we collect, store, and use your data.

Introduction & Scope

1

About This Policy

By using the 89bd1 website and related services, you are considered to have accepted the terms of this privacy policy. This policy applies to all users — those who have registered on our platform, played games, placed bets, or simply browsed the website.

89bd1 is a trusted online entertainment platform for users in Bangladesh. We believe it is our ethical responsibility to ensure the protection of your personal information. This policy transparently explains what data we collect, how we use it, and what your rights are.

This policy may be updated at any time. We will notify you appropriately before any changes take effect.

What Information Is Collected

2

Information You Provide Directly

When you create an account or use services on 89bd1, we may collect the following information:

  • Full name and date of birth
  • Email address and mobile number
  • National ID card or passport details (for verification purposes)
  • Payment method information (bKash, Nagad, Rocket, Upay, or bank account)
  • Preferences and settings provided by the user
3

Automatically Collected Information

When you use our platform, certain information is collected automatically, such as:

  • IP address and device type
  • Browser and operating system information
  • Time spent on the platform and activity logs
  • Cookie and session data
  • Gaming activity, betting history, and transaction records

Purpose of Data Use

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How We Use Your Information

89bd1 uses your personal information only for the following legitimate purposes:

  • Account management: Creating, verifying, and securing your account.
  • Service delivery: Processing gaming, betting, and financial transactions.
  • Identity verification: Confirming age and identity to prevent fraud and unauthorized access.
  • Customer support: Resolving your issues via live chat or email.
  • Security: Detecting harmful activity and maintaining platform security.
  • Legal compliance: Adhering to applicable laws and regulations.
  • Platform improvement: Analyzing user experience to improve the quality of our services.
We never sell your personal information or share it with unauthorized third parties.

Sharing Information with Third Parties

7

When Information May Be Shared

89bd1 may share your personal information with third parties only in the following limited circumstances and subject to strict conditions:

  • Payment processors: Necessary information may be shared with the relevant service provider to complete financial transactions via bKash, Nagad, Rocket, Upay, or bank transfer.
  • Technology partners: Service providers that assist in operating and maintaining the platform, who comply with our privacy standards.
  • Law enforcement agencies: Information may be provided to competent authorities in accordance with a court order or legal obligation.
  • Fraud prevention: With organizations that assist in detecting illegal activity or fraud.
Outside of the above cases, your information is not shared with any third party for any other purpose.

Data Security Measures

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SSL Encryption

All connections on 89bd1 are secured through SSL/TLS encryption. Your personal information and financial transactions are transmitted over fully encrypted channels.

9

Data Storage Security

Your information is stored on secure servers and can only be accessed by authorized personnel on a limited, need-to-know basis. Regular security audits are conducted.

10

Access Controls

Strict access control policies ensure that only responsible, verified personnel can access the necessary data.

Data Retention Period

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How Long Your Information Is Kept

89bd1 retains your information only for as long as necessary. Generally:

  • All relevant information is retained while your account is active.
  • Even after an account is closed, certain information may be retained for a specified period as required by law.
  • Transaction records and financial data are retained for the period specified under applicable law.
  • After the required period, data is securely deleted or anonymized.

Your Rights

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Right to Access and Correct Information

You have the right to view, review, and request correction of any personal information held in your 89bd1 account at any time. To request a correction, please contact our customer support team.

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Right to Delete Information

You may request deletion of your personal information. However, information that must be retained due to legal obligations or that relates to ongoing transactions will be kept for the legally specified period.

14

Right to Object to Data Processing

In certain circumstances, you may request that restrictions be placed on the processing of your data. We will consider such requests within a reasonable time.

15

Right to Withdraw Consent

If you have given consent for your information to be used for a specific purpose, you may withdraw that consent at any time. However, the legal basis for any actions completed before withdrawal remains unaffected.

Protection of Minors' Information

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Age Verification and Protection

89bd1 is for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21. Age is verified during account registration, and if a user does not meet the minimum age requirement, their account is closed immediately.

If we are informed that information from a minor has been collected, we will take immediate steps to delete that information.

21+ only — this platform is for users aged 21 and above only.

Changes to the Policy

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Process for Updates and Changes

89bd1 reserves the right to update this privacy policy as needed. For significant changes, we will:

  • Display a notice on the website's main page.
  • Notify registered users by email (where applicable).
  • State the effective date at the top of the policy.

Continuing to use the platform after the updated policy takes effect will be considered acceptance of the revised policy. We therefore recommend checking this page regularly.

Contact & Complaints

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Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us. The 89bd1 customer support team is available 24/7 to assist you.

Live Chat:
Available 24 hours, 7 days — in both Bengali and English.

After receiving any request regarding your information, we will do our best to respond as quickly as possible.